Below is every plan G&B accepts and exactly how to book with it. Original Medicare, UnitedHealthcare Medicare Advantage (managed by Optum), Optum/UnitedHealthcare and Med-QUEST (fee-for-service and the UnitedHealthcare Community Plan) book directly with us. HMSA, Cigna, Aetna, Carelon and Curative book through Headway.
| Your insurance | How to book |
|---|---|
| Optum / UnitedHealthcare | Book directly with G&B |
| Original Medicare | Book directly with G&B (participating Medicare provider) |
| UnitedHealthcare Medicare Advantage (managed by Optum) | Book directly with G&B |
| UnitedHealthcare plans for people with both Medicare and Med-QUEST | Book directly with G&B |
| Med-QUEST (fee-for-service) | Book directly with G&B |
| UnitedHealthcare Community Plan (Med-QUEST / QUEST Integration) | Book directly with G&B (in-network through Optum) |
| HMSA (Blue Cross Blue Shield of Hawaiʻi) — employer and individual plans | Book through Headway |
| Cigna (including Evernorth), Aetna, Carelon Behavioral Health, Curative | Book through Headway |
| Self-pay | Book directly with G&B |
Medicare Advantage networks vary by plan; please confirm with your plan that G&B is in-network. If your Med-QUEST coverage is through a different health plan, call or text (808) 202-2855 to check whether we’re in-network.
Why are there two ways to book?
It comes down to which networks each plan is contracted through. For HMSA, Cigna, Aetna, Carelon and Curative, G&B is in-network through Headway, which handles scheduling and billing for those plans. For everything else, you book directly on our own scheduler. Either way you see the same clinician, Kimberly Gibu.
Prefer self-pay?
Self-pay is always welcome. You’ll receive a Good Faith Estimate under the No Surprises Act, and a superbill on request that you can submit to your plan for possible out-of-network reimbursement. See the full fee schedule.
Ready to begin?
New clients are welcome — in person in Honolulu or by telehealth anywhere in Hawaiʻi, in English or Tagalog.
Using HMSA, Cigna, Aetna, Carelon or Curative? Book through Headway →